123 Main Street New York, NY 10001

On-Site IT Support Across Australia

When remote support isn't enough, we come to you. Same-day technician dispatch available in Melbourne, Sydney, Brisbane, and Adelaide.

Why Businesses Choose On-Site Support

$

Fixed Monthly Pricing

No surprise call-out fees. On-site visits are included in your support agreement.

4h

Same-Day Response

Critical issues get same-day attention. A technician at your site within hours, not days.

1

First-Visit Resolution

Our engineers diagnose and resolve issues on-site — no repeat visits, no escalations.

What We Support On-Site

Infrastructure & Servers

Windows Server deployment and migration (2016, 2019, 2022), virtualisation with Hyper-V and VMware, Active Directory, and domain services.

Networking

LAN/WAN design and configuration, VPN setup, wireless networking, router and firewall installation, network security hardening.

End-User Support

Desktop and laptop repairs, hardware upgrades, software installation, Microsoft 365 troubleshooting, mobile device support.

Business Continuity

Backup configuration, disaster recovery planning, server migrations, and system documentation.

Communications

VoIP and IP phone systems, PABX support, video conferencing setup, and unified communications.

Security

Endpoint protection, security audits, access control implementation, and compliance alignment with Essential Eight and CIS benchmarks.